If you have a question about something on skycrownz.com, or you just want to say something — we're genuinely happy to hear from you. The best way to reach us is by email at [email protected]. We try to get back to everyone within a reasonable time, though honestly, during busier periods it might take a little longer than we'd like. We'll always do our best.
We're a small independent site. There's no call centre, no live chat widget, no ticketing system. Just a real email address that real people check. That's kind of the point — if you write to us, you're actually talking to the people who run this site and write the content on it.
Mostly, people contact us about the content here — something they think we got wrong in our Skycrown coverage, a detail that seems outdated, or a question about how we put our reviews together. All of that is fair game. We genuinely want the information on this site to be accurate, so if something looks off to you, please do let us know. We'd rather be corrected than wrong.
Other common reasons include partnership or advertising enquiries, and that's fine too. We'll read everything and respond where we can. One thing worth being upfront about — we can't help with issues you're having directly with Skycrown itself. Account problems, deposits, withdrawals, that sort of thing needs to go straight to Skycrown's own support team. We have no access to any of that, and we wouldn't want to give the impression that we do.
We aim to reply within a couple of business days. Sometimes it's quicker. Sometimes — and we'll be honest here — it takes a bit longer, particularly around weekends or when we're heads-down working on new content. If you haven't heard back after four or five days, feel free to send a follow-up. Emails do occasionally slip through the cracks, and we'd hate for a genuine message to go unanswered.
skycrownz.com is an independent review site. Our opinions on Skycrown are our own, and no one outside this site directs what we write or how we write it. If you're contacting us because you disagree with something we've said, or you think a perspective is missing from our coverage, we're open to that conversation. We don't claim to be infallible. Feedback from readers has actually shaped some of what's on this site, and that's something we think is worth keeping up.
